Cancel Order - Out Of Stock/Discontinued - Returns/Exchanges - Return Defective Item - Shipping Damage Or Loss - Shipping Information Shirt Crazy LLC. (DBA: Shirt Crazy, Rock N Roll Shirt Shop, and Shirt Crazy Kids (Kids Only World) does not warehouse (keep in stock) the items available. Items are ordered from the 20 plus manufacturer/suppliers to fill customer orders. Items/sizes are in print according to the respective supplier's listings, Shirt Crazy strives to keep our sites accurate, but out of stocks and discontinued items can/do occur without prior notice.
ORDER CANCELLATION Orders may be canceled within 24 hours or if the item has not been ordered from the supplier (supplier orders are normally made each Monday), at no charge. Once an item has been ordered from a supplier the customer order cannot be canceled until the supplier order is received, the items received will be subject to a $5.00 per item restocking fee (25% of retail price for items less than $5.00 retail). A restocking fee is not applicable to orders canceled due to an Out Of Stock or Discontinued status. OUT OF STOCKS AND DISCONTINUES Shirt Crazy makes every effort to keep the site as current as possible, however many suppliers do not inform us when an item goes in/out of stock or is discontinued until we try to order the item and the supplier order is received. In these cases, orders will be handled as follows: Single Item Orders: The customer will be notified via email and may either cancel the order, utilize the Automatic Reorder, or request a replacement item/size. Multiple Item Orders: The items available will be shipped to the customer (the charge and shipping charge will be corrected for what is sent). Customers are notified via email of the missing items and offered the same options as the single order above. RETURN POLICY RETURN/EXCHANGE ITEMS Items (except custom printed) may be returned via prepaid shipping in their original condition for store credit or exchange only within 14 days of receipt. The Return Conditions and Procedures below apply to all returns. All merchandise must be unused new condition as it was received. All merchandise must be properly packaged. All returns/exchanges are subject to a $5.00 per item restocking fee (25% of cost for items costing less than $5.00). Return shipping charges for exchange shipments will apply. Please include name and address on all returns and for exchanges specific instructions. No return/exchange is available for Custom (customer artwork added) printed items. By returning an item you Authorize the payment of these charges. RETURN OF DEFECTIVE ITEMS Items are examined here before shipping and normally any problems will be taken care of before a customer is shipped an item. If a defective item is received the item may be returned via prepaid shipping for replacement with a like item/size within 14 days of receipt. The Return Conditions and Procedures below apply to all returns. Damage must be a manufacturer defect, not damage incurred in shipping. All merchandise must be unused new condition as it was received. All merchandise must be properly packaged. The item will be inspected upon receipt and if damage is confirmed, THEN: Customer will be reimbursed the return Postage amount (as stamped on package) via check with the replacement item. No shipping charges for the return shipment will apply. SHIPPING DAMAGE, NON-DELIVERY OR LOSS Shirt Crazy DOES NOT ACCEPT RESPONSIBILITY FOR GOODS DAMAGED OR LOST BY THE SHIPPING/COURIER COMPANY. All shipping is FOB orgin.	SHIPPING POLICY Your order is shipped as quickly as possible, shipping times will be the combination of the time it takes to get the item from the supplier and the shipping method chosen when the order is made. The order/ship cycle is as follows: Items are ordered/filled/shipped from the supplier to Shirt Crazy (see table for "Estimated" ship times) making the item(s) available for shipping to customer. Peak periods and holidays may extend shipping times. Shirt Crazy then repacks and ships the item(s) to the customer normally within 24 hours, or emails if an item reported out of stock or discontinued. Out of stocks/discontinues occur without prior notice, in most cases, this status is not known until the supplier order is received. ESTIMATED SHIPPING TIME BY SUPPLIER (The first two letters of the item code identify the supplier.) SUPPLIER: ITEM WILL BE AVAILABLE FOR SHIPMENT TO YOU IN APPROXIMATELY: BR-XXX 10-21 BUSINESS Days From Customer Order Date CM-XXX 5-21 BUSINESS Days From Customer Order Date FE-XXX 8-21 BUSINESS Days From Customer Order Date GM-XXX (very slow) 10-21 BUSINESS Days From Customer Order Date HE-XXX (slow) 10-21 BUSINESS Days From Customer Order Date HL-XXX 5-21 BUSINESS Days From Customer Order Date IM-XXX 5-21 BUSINESS Days From Customer Order Date IN-XXX 8-21 BUSINESS Days From Customer Order Date JD-XXX 8-21 BUSINESS Days From Customer Order Date LB-XXX 5-21 BUSINESS Days From Customer Order Date LM-XXX 5-21 BUSINESS Days From Customer Order Date MT-XXX 5-21 BUSINESS Days From Customer Order Date MTG-XXX 5-21 BUSINESS Days From Customer Order Date PW-XXX 5-21 BUSINESS Days From Customer Order Date SB-XXX 5-21 BUSINESS Days From Customer Order Date SW-XXX 5-21 BUSINESS Days From Customer Order Date TR-XXX (slow) 8-21 BUSINESS Days From Customer Order Date ZR-XXX 5-21 BUSINESS Days From Customer Order Date Your Current Order Status ITEM ID: ITEM TITLE QTY !ITEM! !TITLE! !QTY!